I often play this short video when I do my talk/workshop on

D I D    Y O U    H E A R    W H A T    I    D I D N ‘ T    S A Y ?

It always gets laughs for the

O     B     V     I     O     U     S.         .         .

but then again,

The  O B V I O U S  is often funny–

W H E N    W E    N O T I C E    I T !

I love the 104 second video because of the one major question it begs me to ask others:

ARE YOU MORE OF A

H  E  A  R  E  R

L  I  S  T  E  N  E  R

F  I  X  E  R ?

It  also  begs  another  question  following  the  true  answer  to  the  first  one:

DO  YOU  MORE

R E S P O N D

R E A C T ?

Here’s the only lesson you’ll ever need to learn.         .         .

and it’s simple,

but few,

very few ever learn it–

F U L L Y

or

FOR LONG!

Ready?

C O M M U N I C A T I O N     I S     E V E R Y T H I N G !

When you  HEAR TO RESPOND,

It’s   NOT   Communicating,

it’s certainly not  Listening

and it doesn’t come close to  Fixing;

.           .           .it’s not Reacting or Replaying. . . .

It’s   i n s u l t i n g ! 

It’s not about the Nail.          .          .

it’s about the  H A M M E R–

Real Communication always

IS  that

I M P A C T F U L

DO IT OFTEN

or

U     N     D     E     R     S     T     A     N     D

it  really  is

N O T    A T    A L L .            .            .            .