I often play this short video when I do my talk/workshop on
D I D Y O U H E A R W H A T I D I D N ‘ T S A Y ?
It always gets laughs for the
O B V I O U S. . .
but then again,
The O B V I O U S is often funny–
W H E N W E N O T I C E I T !
I love the 104 second video because of the one major question it begs me to ask others:
ARE YOU MORE OF A
H E A R E R
L I S T E N E R
F I X E R ?
It also begs another question following the true answer to the first one:
DO YOU MORE
R E S P O N D
R E A C T ?
Here’s the only lesson you’ll ever need to learn. . .
and it’s simple,
but few,
very few ever learn it–
F U L L Y
or
FOR LONG!
Ready?
C O M M U N I C A T I O N I S E V E R Y T H I N G !
When you HEAR TO RESPOND,
It’s NOT Communicating,
it’s certainly not Listening
and it doesn’t come close to Fixing;
. . .it’s not Reacting or Replaying. . . .
It’s i n s u l t i n g !
It’s not about the Nail. . .
it’s about the H A M M E R–
Real Communication always
IS that
I M P A C T F U L
DO IT OFTEN
or
U N D E R S T A N D
it really is
N O T A T A L L . . . .
Barbara Griffin says
You made your point! Great video!
ChuckBehrens says
LOVE this video…so does every group I show it to, Barb. Of course, Frank and I are SO MUCH NOT like that poor guy trying to FIX the problem! Hope you guys are well and WARM…yeah, it’s freezing here in Cleveland on the banks of Lake Erie! Be well